SHIPPING POLICY
Maison de L’Asie ships internationally to Asia, Australia, EU, United Kingdom, and the United States (excludes Puerto Rico, Guam, American Samoa, Alaska, and Hawaii) We are currently not able to deliver shipments to P.O boxes or APO/FPO addresses, military states or U.S territories. Shipping costs are automatically calculated as your order is confirmed, based upon the delivery destination and the chosen shipping method. NB: The regulations to which the transport of perfume is carried out for some countries is subject to additional taxes. These additional costs are included in our transport costs.
All shipments of flammable products must be declared and shipped as dangerous goods. This includes perfumes. Alcohol is a flammable substance and requires special packaging and a complicated transportation process. Due to this strict transportation regulation, transportation costs are more expensive. It also means that there could be delays in shipping. We are not allowed to send items containing alcohol (perfumes) to certain countries. Our sincerest apologies for the inconvenience.
For other international deliveries, please email us at info@maisondelasie.sg and we will determine if we can accommodate shipping to your country.
We ship orders within 7 days of the day the order is placed. The preparation of orders is carried out from Monday to Friday, with the exception of public holidays. Orders placed on Saturdays and Sundays will be processed on Mondays. Shipping can take 7-21days with our carrier. Delivery times are purely indicative and any delivery delays will not give cause for damages or compensation.We are not responsible for carrier delivery delays and lost packages. If a package gets lost by the carrier, we will do our best to assist you and the carrier to find it. Please email info@maisondelasie.sg with any additional questions regarding shipping and delivery.
SHIPPING RATES
Free shipping on all orders in Singapore.
For orders below USD100:
ASIA USD15
US, UK, EU, AU/NZ – USD25
REST OF WORLD – USD40
For orders above USD100, an additional USD8 surcharge will be implemented on all rates above.
We seek your understanding that we are working to reduce our shipping rates so that our customers worldwide will be able to receive our products more cost effectively.